At Criboser, we are committed to protecting and respecting the privacy of your personal data. This policy explains how we collect, use, store, and safeguard the information you provide to us when using our website or services.

1. Who We Are

The website Criboser.com is operated by SC CRIBOSER LOGISTICS SRL, headquartered in Romania, specializing in international freight transport with temperature control and logistics.

2. Data We Collect

We may collect the following categories of personal data:

  • Identification data: first name, last name, company you represent

  • Contact data: email address, phone number

  • Location data: in case of transport orders or quote requests

  • Company information (for business partners)

  • Technical data: IP address, browser type, accessed pages, access time

  • Data submitted through contact or quote request forms

3. How We Collect Data

Data is collected:

  • Directly, when you fill in a contact form or request a quote

  • Indirectly, through cookies and similar technologies (Google Analytics, traffic analysis tools)

  • Via email, phone calls, or through a contractual relationship

4. Purposes of Processing

The data collected is used for:

  • Processing transport requests and orders

  • Communication with clients and partners

  • Improving services and user experience on the website

  • Complying with legal and tax obligations

  • Marketing activities (only with your explicit consent)

5. Legal Basis

Processing is based on one or more of the legal grounds provided by Regulation (EU) 2016/679 (GDPR):

  • Execution of a contract or pre-contractual request

  • Your consent

  • The company’s legitimate interest (e.g., improving services)

  • Legal obligations (accounting, archiving, etc.)

6. Data Disclosure

Your data may be shared, when necessary, with:

  • Logistics partners and subcontractors (only for order fulfillment)

  • IT service providers or technical support

  • Public authorities or institutions, in accordance with applicable law

  • Accountants, consultants, or lawyers (only for strictly necessary purposes)

We will not sell, rent, or share your data for commercial purposes with third parties.

7. Data Retention Period

We retain personal data for the duration of the contractual relationship and for up to 5 years after its termination, in accordance with legal obligations or legitimate interest.

8. Your Rights

Under GDPR, you have the following rights:

  • Right of access to your personal data

  • Right to rectification or update

  • Right to erasure (“right to be forgotten”)

  • Right to restriction of processing

  • Right to data portability

  • Right to object to processing

  • Right to withdraw consent at any time

  • Right to file a complaint with the ANSPDCP (National Supervisory Authority for Personal Data Processing)

9. Data Security

We use appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or alteration:

  • Secure HTTPS connections

  • Encrypted backups on European servers

  • Strict internal access control

10. Cookie Policy

Our website uses cookies to enhance the user experience. You may choose to accept or decline cookies. For more details, please read our Cookie Policy.

11. Contact

For any questions regarding this Privacy Policy or to exercise your rights, you may contact us at: